Returns & Cancellations Policy



I want every client experience to be smooth, clear, and stress-free, so this policy is here to set clear expectations for both of us. Because photography sessions and digital image files are custom services, all sales are final. Refunds are not offered for booked sessions, completed services, or delivered digital files.


For prints and other physical products purchased through the store, replacements are available only in cases of manufacturing defects. If your item arrives damaged or appears to have a factory defect, please contact me within 5 business days of receiving it. I will review the issue, and if it is determined to be a manufacturing defect, the item will be replaced with a new one at no extra cost.


Photography sessions may be rescheduled at no additional cost when notice is given at least 72 hours before the scheduled session date and time. Rescheduling requests made with less than 72 hours’ notice will incur a $35 rescheduling fee.


You are welcome to cancel your session at any time, but please note that refunds are not available for cancellations. If I do not receive notice of a cancellation or scheduling change before the session, it will be treated as a no-show, and the project will be mark as completed without refund.


Thank you for understanding and respecting these policies. They help protect the time, planning, and care that go into every session and order.

Questions?

 

If you have any questions about returns, cancellations, rescheduling, or anything else covered in the policies above, feel free to reach out using this form.

 

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